Let me first say that Linh was amazing! She was extremely communicative (even when Vietnam local time did not sync well with EST US) and helpful. She answered all of our questions and made sure we felt we were in good hands. For the value, our trip on Cristina Diamond through Indochina Voyages was wonderful! Deinitely a bang for your buck trip. The only part we were worried about was pickup at our Airbnb; time was a range and we had no way to communicate with the driver. BUT Linh was so helpful in reassuring us that we would be picked up in our location – and of course we were! Overall, awesome!