Van Do from IndoChina Voyages organised our week, from picking great hotels (Hanoi La siesta and Ninh Binh Esmerelda) and cruises(Signature Halong Bay) to organising a fantastic guide (Joe) and driver, that met us at the airport and were always at the hotel each morning as arranged. They organised our lunches and tickets into the various activities. They were waiting at Halong Bay so when we got off the boat they were right there to get our bags and whisk us to the next destination.For us as a family of four we enjoyed our time in northern Vietnam, with no stress, private tour that didn’t have a strict timetable. Highly recommend this tour group.