Linh Chu was very helpful with booking and remained in contact and accessible before, during and after our overnight excursion. Everything exceeded our expectation from beginning to end: private transport from our cruise ship/port, local guide, comfort of junket boat, amazing onboard staff, wonderful meals, comfort of room/suite, ease of getting into and out of sites visited (cave and floating village). So nice that the peace and beauty of Halong Bay was not spoiled by the throngs of noisy tourists closer to the Bay Chau and Tuan Chau terminals.